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Koka Sexton

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SmugMug: Bad Timing on a Price Increase and a Social Media Crisis Unfolds #smugmugged

August 31, 2012September 1, 2012 Koka Sexton 1 Comment Customer Base, customer service, email, Initial Set, Kudos, Media Crisis, Meg, Netfl, photographer, photography, Realtime, Smart Decision, social media crisis, Social Media Tips, tweets, Unhappy Customers

This is a collection of Tweets that came from a recent announcement from a photography site SmugMug. SmugMug sent out

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Blog Social Media Tips

Social Media Engagement Drives More Followers

January 21, 2012January 21, 2012 Koka Sexton 1 Comment Common Sense, Couple Times, crm, Customer Base, Egg, engagement, Execution, Extra Time, Fans, Few Days, Fi, follower, followers, Insideview, marketing, Massive Effect, people, Praises, research, Sales Productivity, Social Marketing, Social Media Tips, social selling, spike, Time Occurrence, Twitter

A few weeks ago I tasked the team to pay closer attention to the community we have developed on Twitter.

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Social Media Tips

100+ Reasons To Use Facebook For Your Business

December 20, 2010December 5, 2017 Koka Sexton 1 Comment College Classmates, Countries, Current, Customer Base, Demographics, Doing Business, facebook, Fastest Growing Segment, Marketing Tips, Marketing Tools, mashable, people, Top Resources, Us Audience

Facebook started out as a simple site for college classmates to keep in touch and has transformed into the largest

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