Initial Set posts by @kokasexton | Social Marketing

Social Media Tips

SmugMug: Bad Timing on a Price Increase and a Social Media Crisis Unfolds #smugmugged

August 31, 2012September 1, 2012 Koka Sexton 1 Comment Customer Base, customer service, email, Initial Set, Kudos, Media Crisis, Meg, Netfl, photographer, photography, Realtime, Smart Decision, social media crisis, Social Media Tips, tweets, Unhappy Customers

This is a collection of Tweets that came from a recent announcement from a photography site SmugMug. SmugMug sent out

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