small_business

“We feel like we’re a farm team for our competitors.” That’s how a sales manager described his turnover problem to

By Michele Marchetti Effective communication is an underrated sales tool. Get your salespeople to stop talking and start listening, and

“This year, I’m going to get that raise.” “I will get my desk organized once and for all.” “I’ll have

How do you motivate others? Should you even try? We’ve all had leaders who have decided that their employees need

When it comes to landing the big deal, many sales organizations have a blind spot. The “Miller Heiman 2007 Best

Salesforce.com (CRM) is by far the most well known CRM company in the industry but they are far from the

Employees slumped in their chairs, IM’ing instead of working? In case your office is more chat room than workplace these

All sales reps want solid, qualified leads. Not surprisingly, the CRM upgrade that sales reps request most frequently is lead

Motivation is not enough. If you motivate an idiot, all you have is a motivated idiot. Education alone is not

It came to me at a peculiar time. I am a sales trainer and I was training sales people. In